PLEASE READ THIS AGREEMENT CAREFULLY. BY ACCESSING AND/OR USING THE KNO STORE OR KNO SERVICE, YOU REPRESENT AND WARRANT THAT YOU ARE 18 YEARS OF AGE OR OLDER AND YOU AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU ARE NOT 18 YEARS OF AGE OR OLDER OR DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT ACCESS OR USE THE KNO STORE OR KNO SERVICE.

These Terms of Service ("Agreement") are between you and Kno, Inc. ("Kno," "we," or "us") and govern your access to and use of the KnoTM Store and the KnoTM Service.

"Kno Store" means the provision by Kno of the ability for you to download, display and use digital books and other electronic content (individually and collectively, "Digital Content").

"Kno Application" means (a) software developed by Kno or third parties that is a part of the software at the time of your initial download and any Digital Content included with such software at the time of your initial download; and (b) updates or upgrades provided by Kno to the software.

"Kno Service" means the provision by Kno of Digital Content to you and related services that facilitate learning and studying and interaction with other members of the Kno community.

Certain features of the Kno Service may be subject to additional guidelines, terms, or rules ("Usage Rules"), which will be posted on the Kno Store in connection with such features. All such additional guidelines, terms, rules, and the Kno Store and Kno Service Privacy Policy ("Privacy Policy") are hereby incorporated by reference into this Agreement. Unless otherwise defined in this Agreement, capitalized terms will have the meanings set forth in the Privacy Policy.

Your use of the Kno Application is governed by the terms of the Kno End User License Agreement and not by the terms of this Agreement.

Your use of the Kno website www.kno.com is governed by the terms of the Kno Website Terms of Use and not by the terms of this Agreement.

1. User Accounts.   When you register for the Kno Service, you must create a user account ("Account"). You will promptly update all Account information to keep it true, accurate, and complete. You will be responsible for all activities that occur under your Account, user name, and password and you agree to keep your password confidential. You agree to notify us immediately of any unauthorized use of your user name or password or if you believe that your password is no longer confidential. We reserve the right to require you to alter your user name and/or password if we believe that your Account is no longer secure. You will not: (a) provide any false personal information as part of your Account information or in connection with the Kno Service; (b) create an Account for anyone other than yourself; (c) create or use more than one Account at any given time; (d) transfer your Account to anyone else; (e) permit others to use your Account; or (f) use or access any other person’s Account.

2. User Content

2.1    License.  You hereby grant to Kno an irrevocable, non-exclusive, royalty-free and fully paid, worldwide, transferable license, with the right to sublicense through multiple tiers, to reproduce, distribute, modify, publicly display, publicly perform, prepare derivative works of, transmit, and otherwise use (a) your Public Content in any manner and for any purpose and (b) your User Content for the purpose of providing you the Kno Service. "User Content" means any and all messages, comments, annotations, notes, stickies, and other content and information that a user submits to, posts on, or makes available to the Kno Service, excluding Public Content. "Public Content" means any and all messages, comments, annotations, notes, and other content and information that a user submits to, posts on, or makes available to areas designated as public areas on the Kno Service or the Kno Store. You represent and warrant that: (a) you have the right to grant the foregoing license and to post, submit, and make available your User Content and Public Content; and (b) your User Content and Public Content will not infringe, misappropriate, or violate any third party rights (including any intellectual property rights). You are solely responsible for your User Content and Public Content.

2.2    User Guidelines.  You represent, warrant, and agree that:

• you will comply with all applicable laws, including privacy laws and intellectual property laws;
• you will not post inappropriate, inaccurate, or objectionable content;
• you will not bully, harass or advocate harassment of another user or person;
• you will not solicit passwords or Personal Data of any kind for commercial or unlawful purposes from other users, or engage in commercial activities and/or sales such as contests, sweepstakes, barter, advertising, and pyramid schemes;
• you will not post content that contains "junk mail" or "chain letters";
• you will not post content that is obscene or that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
• you will not post or upload any virus, time bomb, worm, corrupted file, or other software routine capable of disrupting, disabling, or harming the operation of, or providing unauthorized access, to the Kno Service or the Kno Store;
• you will not use the Kno Service or the Kno Store to do or promote anything that is unlawful, illegal, misleading, defamatory, or libelous;
• you will not promote, or upload or post anything that contains, an illegal and/or unauthorized copy of another person’s copyrighted work (whether marked as such or not); and
• your use of the Kno Store, Kno Service, and your User Content and Public Content will not otherwise create liability for Kno.

If you violate the guidelines listed above or any other guidelines posted on the Kno Store or the terms of this Agreement, or if Kno believes that any of your conduct or content is offensive or illegal, violates the rights of, harms, or threatens the safety of third parties, or may create liability for Kno or third parties, Kno reserves the right (but is not obligated) to investigate and take appropriate legal action in its sole discretion, including removing such content from the Kno Service or the Kno Store, notifying the appropriate authorities regarding the source of such content, barring violators from accessing the Kno Service or the Kno Store, and terminating the Accounts of such violators.

3. Kno Store Terms of Sale.   Kno makes available Digital Content for purchase by you through the Kno Store (each content item designated as such by Kno, an "Item"). Prices are displayed with the applicable Item. Prices and availability of all Items are subject to change at any time. Kno reserves the right to discontinue or suspend the provision of any Item at any time. You must provide valid credit card billing information or other payment information to purchase a license to an Item. You agree that Kno may charge fees to your credit card or other payment account for licenses to Items that you purchase and that you will pay all applicable fees assessed to your Account. Our prices are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you are responsible for payment of all such taxes, levies and duties. In the event of a conflict between the prices displayed for any Item, the price shown at the time you check out your order will be the price charged to you. Kno is not responsible for pricing errors; however, if the price you pay for an Item is higher than its true price, Kno, in its sole discretion, may grant you a credit or refund for the amount exceeding the true price. On occasion, technical problems may prevent or unreasonably delay download of the Item for which you have purchased a license hereunder, in which case your sole and exclusive remedy will either be replacement or refund of the price paid, as determined by Kno. Upon your download of an Item, you are responsible for any loss, damage, or deletion of that Item, and Kno will have no liability to you for any loss, damage, or deletion of that Item. You may return any Item to Kno for a refund of the purchase price (including any tax paid) for any reason within thirty (30) days of your purchase of a license to that Item, if you have complied with all publisher return conditions for the applicable Item, by following the procedure set forth on the Kno Store. If you return any Item, all licenses with respect to that Item will automatically terminate. You grant Kno the right to disable access to any Item or remotely remove that Item from your Kno Account and expressly consent to such disablement or removal, provided that Kno will not exercise such right unless you return the applicable Item. Each Item is deemed irrevocably accepted thirty (30) days after download thereof.

IF YOU PURCHASE DIGITAL CONTENT FROM ANYWHERE OTHER THAN THE KNO STORE (e.g., THE APPLE STORE), THEN THOSE TERMS WILL APPLY TO YOUR PURCHASE, INCLUDING ANY NO-RETURN POLICIES.

4. Proprietary Rights

4.1    Use of the Kno Service.  Subject to the terms and conditions of this Agreement, Kno grants you, during the term of this Agreement, permission to access and use the Kno Service solely for your personal, non-commercial purposes.

4.2    Use of Items.  Subject to the terms and conditions of this Agreement and the payment of all applicable fees for the Item, Kno grants you a non-exclusive, non-transferable, revocable license to download and use each Item in accordance with the Usage Rules posted on the Kno Store solely for your personal, non-commercial purposes as part of the Kno Service during the period designated for such Item on the Kno Store. Additional terms relating to the Items may be posted on the Kno Store. Usage Rules may include limitations on the rental period, your ability to cut, copy and paste, or print portions of an Item, the number of applications from which you can access an Item, geographic territories, and reading aloud functionality.

4.3    Restrictions.  You will not: (a) permit any third party to access or use the Kno Store or Kno Service using your Kno Account; (b) rent, lease, loan, sell, license, or transfer the Kno Store or Kno Service to any third party or exploit the Kno Store or Kno Service for commercial purposes; (c) interfere with, disrupt, alter, translate, or modify the Kno Store or Kno Service or any part thereof, or create an undue burden on the Kno Store or Kno Service or the networks or services connected to the Kno Store or Kno Service; (d) reverse engineer, decompile, disassemble, or reverse compile the Kno Store or Kno Service; (e) introduce software or automated agents or scripts to the Kno Store or Kno Service so as to produce multiple accounts, generate automated searches, requests and queries, or to strip, scrape, or mine data from the Kno Store or Kno Service; (f) transmit, modify, publish, sell, rent, lease, loan, distribute, license, or otherwise transfer any Item or any portion thereof or rights therein; (g) display, perform, or reproduce any Item except as permitted under Section 4.2; (h) remove or modify any proprietary notices or labels on any Item; or (i) bypass, modify, defeat, circumvent, or tamper with security or digital rights management features that protect or limit access to or use of any Item.

4.4    Ownership.  Kno and its licensors own the Kno Store, Kno Service, the Items, and all other content (except for your User Content and Public Content) contained within the Kno Store and Kno Service, and all intellectual property rights relating to the foregoing. Any unauthorized reproduction, modification, distribution, transmission, display, or performance of any portion of the Kno Store, Kno Service, the Items, or any other content (except for your User Content and Public Content) contained in the Kno Store or Kno Service is strictly prohibited. Kno and its licensors reserve all rights not expressly granted under this Agreement. There are no implied licenses in this Agreement. Despite any use of the terms “purchase,” “buy,” “sell,” “sale,” or similar terms, all Items and the applicable copies thereof are licensed to you under this Agreement, not sold.

4.5    Feedback.  By providing comments, suggestions, and other feedback relating to the Kno Store, Kno Service, Items, Kno’s business, and Kno’s current and future products and services (collectively, "Feedback") to Kno, you grant to Kno an irrevocable, non-exclusive, royalty-free and fully paid, worldwide, transferable license, with the right to sublicense through multiple tiers, to reproduce, distribute, modify, publicly display, publicly perform, prepare derivative works of, transmit, and otherwise use and exploit such Feedback, in any format or medium now known or developed in the future, for any purpose and in any manner. Kno will have no obligation to compensate you in connection with any Feedback.

5. Interaction with Other Users.   You are solely responsible for your interactions with other users. Kno reserves the right, but has no obligation, to monitor or take any action regarding disputes between you and other users. To the extent permitted under applicable law, you hereby release Kno from any and all claims or liability related to: (a) any content posted on the Kno Service or the Kno Store; or (b) the conduct, whether online or offline, of any other user.

6. Third Party Websites.   Our Kno Service and the Kno Store may contain links to Internet sites and services maintained by third parties. We do not control, operate or endorse in any respect information, products, or services on such third-party sites and are not responsible for their content. Many third-party sites and services have their own terms of use and privacy policies that differ from ours. This Agreement and the Privacy Policy only apply to our Kno Service, the Kno Store, and Items and do not apply to any other site or information, products, or services on such sites.

7. Third Party Applications.   Kno may permit third parties to develop applications for use in the Kno Application and to provide services for use with such applications ("Third Party Applications and/or Services"). Each Third Party Application and/or Service is provided subject to the terms of the third party providing such Third Party Application and/or Service. Kno is not a party to such terms, and such third party is solely responsible for the Third Party Application and/or Service it provides and any associated warranties.

8. Availability and Modification of Kno Store and Kno Service.   Kno reserves the right, from time to time, to suspend, modify, or discontinue the Kno Store and/or Kno Service, in whole or in part, with or without notice. You agree that Kno will not be liable to you or to any third party for any modification, discontinuance, or suspension of the Kno Store and/or Kno Service, in whole or in part. You grant Kno the right to disable access to any Item or remotely remove that Item from your Kno Account and expressly consent to such disablement or removal, provided that Kno will not exercise such right unless Kno determines that such Item may create liability for, or harm to, you, Kno, or any third party, in which case your sole and exclusive remedy will be a refund of the Item price (including any tax paid).

9. Term and Termination.   If you fail to comply with any of the provisions of this Agreement, Kno, at its sole discretion and without notice to you, may terminate this Agreement. You may terminate this Agreement by sending an e-mail to support@kno.com. Upon such termination by either party, your right to access and use the Kno Store and Kno Service will terminate immediately. You will remain liable for all amounts due under your Account up to and including the date of termination and you may keep your Account open for the sole purpose of accessing Items purchased by you prior to termination provided that you continue to comply with the terms of the license thereto, including the Usage Rules. You agree that we will have no liability to you for any costs, expenses, losses, damages, or liabilities relating to such termination and that Kno may delete your User Content and Public Content from its servers and databases upon such termination. Notwithstanding any termination, the following provisions of this Agreement will remain in effect: Sections 2.1, 4.3, 4.4, 4.5, 5, and 8 through 19.

10. Warranty Disclaimer.   TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, KNO (AND ITS SUPPLIERS) PROVIDES THE KNO STORE, KNO SERVICE, ITEMS, AND ALL OTHER INFORMATION AND CONTENT ON THE KNO STORE AND OTHERWISE IN CONNECTION WITH THIS AGREEMENT "AS-IS" AND “AS AVAILABLE” AND DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT. USE OF THE KNO STORE, KNO SERVICE, ITEMS, AND ALL OTHER INFORMATION OR CONTENT ON THE KNO STORE OR OTHERWISE PROVIDED BY KNO (OR ITS SUPPLIERS) IN CONNECTION WITH THIS AGREEMENT IS AT YOUR OWN RISK. KNO (AND ITS SUPPLIERS) MAKES NO WARRANTY THAT THE KNO STORE, KNO SERVICE, ITEMS OR ANY OTHER INFORMATION OR CONTENT ON THE KNO STORE OR PROVIDED BY KNO (OR ITS SUPPLIERS) IN CONNECTION WITH THIS AGREEMENT WILL: (A) BE COMPLETE, CURRENT, UNINTERRUPTED, FREE OF VIRUSES OR OTHER HARMFUL CODE, TIMELY, SECURE, RELIABLE, OR ERROR-FREE; OR (B) PROVIDE ANY SPECIFIC RESULTS OR MEET YOUR REQUIREMENTS. YOU AGREE THAT KNO IS NOT RESPONSIBLE FOR ANY FAILURE TO BACK UP ANY PORTION OF ITEMS DOWNLOADED BY YOU OR YOUR USER CONTENT OR PUBLIC CONTENT. KNO DOES NOT ASSUME ANY OBLIGATION TO MONITOR ACTIVITIES CONDUCTED ON THE KNO STORE OR KNO SERVICE.

11. Limitation of Liability.   TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, (A) KNO WILL NOT BE LIABLE FOR ANY LOSS OF USE OR LOST PROFITS OR INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES RELATING TO THE KNO STORE, KNO SERVICE, ITEMS, OR ANY OTHER INFORMATION OR CONTENT ON THE KNO STORE OR OTHERWISE IN CONNECTION WITH THIS AGREEMENT, EVEN IF KNO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (B) KNO’S TOTAL CUMULATIVE LIABILITY IN CONNECTION WITH THE KNO STORE, KNO SERVICE, ITEMS, AND ANY OTHER INFORMATION AND CONTENT ON THE KNO STORE AND OTHERWISE IN CONNECTION WITH THIS AGREEMENT WILL AT ALL TIMES BE LIMITED TO, WITH RESPECT TO AN ITEM, TO THE AMOUNT PAID BY YOU FOR THAT ITEM, AND, WITH RESPECT TO ALL OTHER CLAIMS, FIFTY U.S.DOLLARS (U.S. $50). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. IN NO EVENT WILL KNO’S SUPPLIERS HAVE ANY LIABILITY UNDER OR RESULTING FROM THIS AGREEMENT.

12. User Indemnification.   You agree to indemnify and hold Kno, its subsidiaries, affiliates, directors, officers, agents, and employees harmless from any and all losses, damages, liabilities, claims, demands, costs, or expenses, including reasonable attorneys’ fees, relating to your: (a) User Content or Public Content; (b) use of the Kno Service; (c) breach of this Agreement; (d) breach or inaccuracy of any representation or warranty made under this Agreement; or (e) violation of any applicable law or any right of any third party.

13. Copyright Policy.   You may not post, distribute, or reproduce in any way any Kno copyrighted material, trademarks, or other proprietary information unless you have the right to do so. It is Kno’s policy to, in its sole discretion, terminate the Account of any user who repeatedly infringes copyright rights of Kno or third parties. If you believe that your work has been copied and posted on the Kno Service or the Kno Store in a way that constitutes copyright infringement, please follow the requirements for appropriate notifications under the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. At a minimum, you must provide our Copyright Agent with the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; an identification of the location on the Kno Service or the Kno Store of the material that you claim is infringing; your address, telephone number, and email address; a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Kno’s Copyright Agent for notice of claims of copyright infringement can be reached by writing to the following: Copyright Agent, Kno, Inc., 5155 Old Ironsides Dr, Santa Clara, CA 95054, or by email at support@kno.com.

14. Disclosures.   Kno is located at 5155 Old Ironsides Dr, Santa Clara, CA 95054. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

15. Electronic Communications.   The communications between you and Kno use electronic means, whether you use the Kno Service or the Kno Store or send us emails, or whether Kno posts notices on the Kno Service or the Kno Store or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Kno in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Kno provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing. The foregoing does not affect your non-waivable rights.

16. Governing Law; Arbitration.   This Agreement, and any claim, dispute or controversy relating to this Agreement, will be governed by the laws of California, without giving effect to any conflicts of laws principles that require the application of the laws of a different jurisdiction. Any action or proceeding relating to this Agreement must be brought in a federal or state court located in Santa Clara County, California and each party irrevocably submits to the jurisdiction and venue of any such court in any such action or proceeding, except that: (i) a party bringing an action may choose to resolve the dispute through binding non-appearance-based arbitration in accordance with the following: (a) the arbitration will be provided through a nationally-recognized alternative dispute resolution provider mutually agreed upon by the parties; (b) the arbitration will be conducted in one or more of the following manners at the option of the party initiating arbitration: telephone, online, or written submissions; (c) the arbitration will not involve any personal appearances by the parties or witnesses unless otherwise agreed by the parties; and (d) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction; and (ii) Kno may seek injunctive relief in any court having jurisdiction to protect its intellectual property or confidential or proprietary information.

17. General.   The parties are independent contractors. If any provision of this Agreement is unenforceable, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect. All waivers by Kno will be effective only if in writing. Any waiver or failure by Kno to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion. You acknowledge that the Kno Store and Kno Service contain valuable trade secrets and proprietary information of Kno, that any actual or threatened breach of Section 4 of this Agreement will constitute immediate, irreparable harm to Kno for which monetary damages would be an inadequate remedy, and that injunctive relief is an appropriate remedy for such breach. The headings of Sections of this Agreement are for convenience and are not to be used in interpreting this Agreement. “Includes” and “including” are not limiting. This Agreement and the documents referred to herein or incorporated by reference constitute the final, complete, and exclusive agreement between the parties regarding the subject hereof and supersede all prior or contemporaneous agreements, understandings, and communication, whether written or oral.

18. Changes.   We may amend this Agreement, the Privacy Policy, or the Usage Rules from time to time. Except as otherwise provided in this Agreement, if we make material changes to this Agreement, the Privacy Policy, or the Usage Rules, we will notify you by posting the change on the Kno Store or sending you an e-mail at your primary email address, as specified in your Account. Except as otherwise provided in this Agreement, any changes to this Agreement, the Privacy Policy, or the Usage Rules will be effective immediately for new users of our Kno Service or the Kno Store; otherwise these changes will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of a notice on the Kno Store. You are responsible at all times for updating your Account to provide to us your most current e-mail address. If the last e-mail address that you have provided to us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Continued use of our Kno Service or the Kno Store following notice of such changes shall indicate your acknowledgement of, and agreement to be bound by, such changes. Except as otherwise provided in this Agreement, no amendment to this Agreement, the Privacy Policy, or the Usage Rules will be valid unless in a writing hand-signed by the parties.

19. Trademark and Copyright Notice.   KNO, the KNO logo, and other names, slogans, graphics, logos, and trade names used on the Kno Service are the trademarks of Kno and may not be used without Kno’s permission. Third-party trademarks, service marks, and trade names that may appear on the Kno Service or the Kno Store are the property of their respective owners. Copyright © 2010, Kno, Inc.

Addendum - 1st Free eTextbook Promo added 12.30.2011

The simple terms that you care about

• Kno is giving away up to $10 million dollars worth of free eTextbooks during December 2011 and January 2012.The program is first come, first serve.
• Only participants that receive a valid invite code and are a current U.S. college student with a valid .edu email address will be eligible for a free eTextbook
• Participants must redeem their invite code and validate their .edu email within 72 hour of receipt, otherwise offer will expire
• Limit of one free eTextbook per participant. Any additional free eTextbook invite codes sent to participants are intended to be shared with and used by new participants that meet the program’s qualifications and who have not yet received one free eTextbook. In the event that Kno identifies any single participant has more than one free eTextbook, Kno will suspend access of the participant’s accounts.
• The lowest cost option available for the book will be provided for free when a particular book is marked as "1st eTextbook is Free"
• Some eTextbooks are not available for free due to publisher restrictions & any free eTextbook cannot be returned or exchanged
• In the event the free eTextbook program ends, all un-used invite codes will immediately expire and are non-refundable, non-exchangeable or non-transferable and are made null and void
• No credit card, purchase or subscription required to participate in this program
• Kno will not share any information you provide with any 3rd parties
• Kno reserves the rights to discontinue the program at any time
• Participants may receive access to a free eTextbook after providing a valid invite code and confirming their email validation link and until any of the following occur: January 31st, 2012, up to $10 million in total eTextbook giveaways or Kno suspend the program at its own discretion

Frequently Asked Questions

How do I know this is an authentic offer?

There is no hidden agenda, confusing user terms or any bait and switch here. It's simple – our marketing budget is $10 million for this spring term. Instead of spending our money on a big ad campaign we decided to give you a free eTextbook with the hope you will try it, love it, share it and continue to use Kno in the future.

Remember, Kno was founded in 2009 and is already used by students at over 4,000 universities and we already have happy customers. Please refer to our about us page, press page and product page on our website if you have more questions about our genuine authenticity.

What is the Free eTextbook program?

The Free eTextbook program is a $10 million giveaway of eTextbooks reserved for current U.S. college students. This program is first come, first serve. Each participant issued a free eTextbook invite code is only allowed one free eTextbook.

What types of eTextbooks are available?

The eTextbooks marked with “1st eTextbook is Free” are made available to you for free. Additionally, in the event that that an eTextbook marked with “1st eTextbook is Free” has a rental and purchase option, Kno will make the least expensive option available for free.

Why is my eTextbook not available for free?

Some publishers have restricted us from giving their eTextbooks to you for free, even though we are paying for the book to give to you.

How do I get an invite code?

You can receive an invite code from a participant who has been granted additional invite codes to share with their friends or you can join our waiting list and based on availability and sole discretion of Kno, we will distribute additional invitations to valid .edu signups.

Is this only for new customers?

No, you may be an existing Kno customer. We love you too!

Why do I need to enter in a .edu email address?

This program is reserved for current U.S. college students with a .edu email address. The best way for us to confirm that you are a student is by providing us with a .edu email address. This email address will also be where we send you a confirmation URL to make your free eTextbook available.

How long do I have to validate my .edu email address?

Due to the popularity of the program, you are required to validate your .edu email address within 72 hours of receiving an email confirmation from Kno. If validation is not completed within the 72 hour time period, the offer will expire and a you will not receive your eTextbook for free.

What if I don’t have a .edu email address?

In many cases if you ask your student services office they will be able to issue a valid .edu email address. If you do not have a .edu email address there is no way for us to validate that you are a student and we will not be able to accept your free eTextbook request.

Is there an expiration date of the Program?

Participants may receive access to a free eTextbook after confirming their email validation link and until any of the following occur: January 31st, 2012, $10 million in total eTextbook giveaways or we suspend the program at our own discretion. We will not issue credits or coupons for future use in the event that a participant’s eTextbooks are not available from the Kno Store.

Do I have to like Kno on Facebook?

You do not have to connect to Facebook. But, wouldn’t you want to notify all your friends so they can get a free eTextbook too?

I didn't receive a validation email from Kno to get my free eTextbook?

Please make sure you check your spam folders and that you have correctly typed your university email address. In the event that you mistyped your university email address please resubmit your request.