eTextbook: Healthcare Operations Management

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    Author(s): McLaughlin, Daniel, B.; Olson, John, R.

    ISBN 10: 1567934447. See all ISBN's

    ISBN 13: 9781567934441

    Edition: 2

    Publisher: Health Administration Press

    Copyright Year: 2012

    Publication Date: Aug 3rd 2012

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    This book focuses on operations management and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality. It covers the basics of operations management, and explains how operations and process improvement relate to contemporary healthcare trends, such as evidence-based medicine and pay-for-performance. The book's practical approach includes real-world examples to illustrate concepts and explanations of software tools, such as Excel and Microsoft Project that solve operational problems. This second edition has been thoroughly revised to address current issues facing healthcare managers. Major revisions include extensive updates to the chapters on statistical tools, Six Sigma, and the Lean enterprise. The chapter on project management now includes information on Agile, and the chapter on scheduling and capacity management has been substantially rewritten and expanded. A new chapter on improving financial performance with operations management has been added.

    All ISBN's for this title:

    ISBN 10: 1567934447, ISBN 13: 9781567934441, eISBN 10: 1567935451, eISBN 13: 9781567935455

    1. List price can refer to either the digital or print list price, whichever is available to Kno.

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