eTextbook: Healthcare Operations Management
List Price 1: $118.00
Rent for 6 months *$57.50
* 6 months - expires 10/12/14
You save $60.50
Prices do not include sales tax, which may apply.
List Price 1: $118.00
eTextbook Purchase: $115.00
You save $3.00
Author(s): McLaughlin, Daniel, B.; Olson, John, R.
ISBN 10: 1567934447. See all ISBN's
ISBN 13: 9781567934441
Publisher: Health Administration Press
Copyright Year: 2012
Publication Date: Aug 3rd 2012
This is an eTextbook Learn More
This book focuses on operations management and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality. It covers the basics of operations management, and explains how operations and process improvement relate to contemporary healthcare trends, such as evidence-based medicine and pay-for-performance. The book's practical approach includes real-world examples to illustrate concepts and explanations of software tools, such as Excel and Microsoft Project that solve operational problems. This second edition has been thoroughly revised to address current issues facing healthcare managers. Major revisions include extensive updates to the chapters on statistical tools, Six Sigma, and the Lean enterprise. The chapter on project management now includes information on Agile, and the chapter on scheduling and capacity management has been substantially rewritten and expanded. A new chapter on improving financial performance with operations management has been added.
All ISBN's for this title:
ISBN 10: 1567934447, ISBN 13: 9781567934441, eISBN 10: 1567935451, eISBN 13: 97815679354551. List price can refer to either the digital or print list price, whichever is available to Kno.
Kno offers a 15-day, no questions asked, money back guarantee for all books you buy or rent through the Kno Bookstore. You are eligible for a full refund so long as you do not exceed the chapter limitation notification that appears in the textbook within a 15-day period.
Kno has the largest collection of digital textbooks on the market today. However, publishers do not have rights to make some of their textbooks available in a digital form. But that is changing over time and Kno is working with our publisher partners to make as many titles available digitally as possible.
An eTextbook is the digital version of a physical textbook.
All eTextbooks provided by Kno.com maintain the exact same page numbers and content as their physical versions.
Well, this is embarrassing.
Your transaction was not completed, please try again.
Sorry, there was a problem and your transaction was not processed completely. Please do not try to purchase this book again.
Instead contact Kno Customer Service at 1.877.935.6648 or by email at firstname.lastname@example.org and provide them with the following message number "1201" and they will resolve the issue.
Oops, looks like you already own this book.
Please check your course manager and review your purchased titles.
Hmmm, that's strange.
It appears that this title is not in our catalog after all.
The transaction did not complete because your credit card was declined. Possible reasons include:
- Your bank or credit card company is having technical issues
- The credit card has expired
- The credit card does not have sufficient funds
Our credit card processing service does not specify the cause, so we recommend calling your credit card provider for details.
In a recent customer survey 54% of students using Kno got an A in their class. Kno has over 70 features that will improve your grades, save you time and help you get smarter!
Here's Just a Taste of What Kno Offers
organizes all your textbooks, PDFs and content in one spot.
instantly converts terms from your textbook into beautifully designed and smart flash cards.
any text on a page.
turns any diagram in a book into a multiple choice quiz.
maps instructional videos, images, and photos to formulas & concepts in your book.